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Privacy Policy

At Dr. Anupriya’s Child Clinic, we value your trust and are committed to protecting the privacy of all parents, guardians, and patients who interact with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our healthcare services.


1. Information We Collect

We may collect the following types of information:

A. Personal Information
  • Name

  • Phone number

  • Email address

  • Child’s name and age (only when voluntarily provided for appointments or queries)

  • Any message or inquiry you submit through our website or WhatsApp

B. Appointment & Inquiry Data
  • Details you share when booking appointments or requesting medical information.

C. Technical / Usage Information

Collected automatically when you use the website:

  • IP address

  • Browser type

  • Device details

  • Pages visited and browsing behavior

  • Cookies and tracking data


2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or appointment requests

  • Provide updates regarding clinic timings, services, or reminders

  • Improve our website’s usability and performance

  • Maintain internal records for patient support and service improvement

  • Comply with medical, legal, and regulatory obligations

We do not use your personal information for marketing without your consent.


3. Sharing of Information

Your personal data is never sold or rented.

We may share information only in the following cases:

A. Trusted Service Providers

With third-party vendors who help us operate the clinic or website (e.g., hosting providers, SMS/WhatsApp communication services).

B. Legal Requirements

If mandated by:

  • Law

  • Court order

  • Government authority

C. Medical Safety

In rare cases where sharing limited information is essential for patient safety and continuity of care.


4. Data Retention

We retain your information only for as long as necessary to:

  • Provide services

  • Maintain accurate medical and appointment records

  • Comply with legal documentation requirements


5. Data Security

We use appropriate technical and organizational measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute protection against cyber risks.


6. Your Rights

You may request to:

  • Access the personal information we hold

  • Correct or update any inaccurate information

  • Request deletion of your data (where legally allowed)

  • Opt out of communications like appointment reminders (except essential medical notifications)

To request any of the above, you may contact us using the details below.


7. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve website experience

  • Analyze site traffic

  • Save user preferences

You may disable cookies from your browser settings, but certain features may stop working correctly.


8. Third-Party Websites

We may provide links to external sites for convenience.
We are not responsible for their privacy policies or content.


9. Updates to This Policy

We may update this Privacy Policy as needed.
Any changes will be posted on this page with an updated effective date.


10. Contact Us

For any questions about this Privacy Policy or your data rights, please contact:

Dr. Anupriya’s Child Clinic

📍 123, Child Health Lane, Near XYZ Landmark, Jaipur, Rajasthan
📧 info@dranupriyaclinic.com
📞 +91 98765 43210

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